Privacy Policy

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At Soniarus Sounds ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website www.soniarussounds.co.uk (the "Site"), make a purchase, or engage with us in any other way, including purchasing event tickets for our sound bath experiences. We are committed to complying with the General Data Protection Regulation (GDPR) to ensure your personal data is handled with care.

1. Information We Collect

When you interact with our Site, we may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and billing address (for purchasing tickets).

• Transaction Data: Information related to your ticket purchases, including event details, payment methods, and transaction history.

• Technical Data: IP address, browser type, device type, and information related to how you interact with our Site.

• Usage Data: Details of how you use our website, including pages viewed, time spent on the Site, and other usage analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process event ticket purchases: To process and fulfill your ticket orders for our sound bath events, including sending you confirmation emails, tickets, and event details.

• To communicate with you: To send you event-related information, updates, promotions, and newsletters (if you’ve opted into receiving such communications).

• To improve our services: To better understand how users interact with our Site and events, so we can enhance our offerings.

• To comply with legal obligations: For record-keeping and accounting purposes, including maintaining accurate transaction records.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds under the GDPR:

• Consent: For sending marketing communications, newsletters, or event updates, we rely on your explicit consent.

• Contractual Necessity: For processing ticket purchases and fulfilling event bookings, we process your data based on the necessity of the contract.

• Legitimate Interests: For purposes like improving the website experience and personalizing communication.

• Legal Obligation: We may need to retain certain information for legal and accounting reasons.

4. Sharing Your Data

We will not sell, rent, or lease your personal data. However, we may share your data with the following third parties to help us operate our website and fulfill your ticket purchases:

• Payment Processors: To securely process payment for ticket purchases.

• Event Management Partners: To manage event registrations and bookings.

• Marketing and Communication Platforms: For sending you newsletters, promotions, and event updates (if you opt in).

These third-party service providers are contractually obligated to protect your personal data in accordance with GDPR and only use your data for the specific services they provide to us.

We may also disclose your data when required by law or to protect our rights, safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, transaction data related to ticket purchases may be retained for accounting purposes, while marketing data will be retained as long as you remain subscribed to our communications.

7. Your Rights Under the GDPR

As a data subject, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.

• Right to Erasure: You can request that we delete your personal data (subject to certain legal exceptions).

• Right to Restriction of Processing: You can ask us to restrict the processing of your personal data under certain conditions.

• Right to Data Portability: You can request that we transfer your data to another organization or to you in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your personal data in certain cases, including direct marketing.

• Right to Withdraw Consent: You have the right to withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us at [insert email address/contact form link].

8. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as using standard contractual clauses or other approved mechanisms, to protect your data in accordance with the GDPR.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device to help us analyze traffic patterns and improve our services. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some features of the Site.

For more detailed information about how we use cookies, please refer to our [Cookies Policy].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under the GDPR, please contact us at:

Email: soniarussounds@gmail.com